COVID-19 INFECTION CONTROL PROTOCOL

Osteopaths who follow updated infection control guidelines are allowed to open their clinics to all patients. Patients who have been advised to shield should continue to avoid face-to-face appointments if at all possible.

Below are the changes that you will notice during your patient journey from booking to treatment and beyond as part of the clinic’s infection control protocols. We are doing all that we can to minimise risk when you visit.

WHEN BOOKING

When going through the booking process, you will receive a form where you will be asked if you or anyone in your household has had recent COVID-19 symptoms and instructed to please not attend if so.

UPON ARRIVAL

You will be asked to wash your hands in the bathroom and use the alcohol gel provided.

THE CONSULTATION AND TREATMENT

The osteopath will wear a facemask and a disposable apron during the remainder of the appointment, including throughout the examination and treatment. You will be asked to wear a face covering also. 

Your osteopath will wash their hands thoroughly before your treatment begins and this will be followed by further hand sterilisation using 80% alcohol hand sanitiser. The pillow and the couch will be sterilised for each treatment.

AFTER YOUR TREATMENT

The treatment room surfaces, pillow covers, chairs and the door handles will be thoroughly sterilised after every patient.

Antiviral spray will be used on the treatment table, the carpet and the chairs after each patient. The bathroom will be cleaned at least every 2 hours.

FINALLY

Following contact tracing procedures, any patient who has recently attended the clinic should inform us immediately if they develop covid-19 symptoms.

These measures may evolve as the guidelines change but patient safety will always be the top priority.